Q1: How long is the delivery time?
A1: It will take 20 days from the beginning to the end of the production
It takes more than 30 business days to customize complex mechanical equipment.
Q2:What is terms of payment? MOQ?
A2: T/T. 1 set.
Q3:How do you gurantee the machine stable operating?
A3:we do Pre-shipment test for every single piece of machine.
we have seperate QC,delivery,sales and after-sales departments.
also strict management process from pre-sales to after-sales.
Q4: How is your After-Sales Service?
A4:1 year warranty with 60+ oversea after-service engineers
(oversea after-service team of high efficient,professional and enough experience
for various Non-standard project)
Q5:How can I install my machine when it arrives?
A5: For simple and semi auto machine,DingLong would send manual instruction and teaching video.
For complex operation , we will send the engineers overseas to help client
installing, operating and training.
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